“How to Avoid a Bad Reputation at Work”

Very good career advice from LawCrossing, in a series of questions & answers:"Little things that you do every day without thinking could be driving your coworkers crazy. Your bad business habits can give you a bad reputation and make you the topic of water-cooler gossip. Take a deep breath—and a good hard look at yourself—and then ask yourself if you are guilty of committing any of...

“How to Command Respect through Body Language”

Really long list -- 101 bullets! -- of sometimes obvious, but mostly helpful, tips for improving how people respond to you:"Some people are the center of attention wherever they go. They’re not glamorous movie stars, just ordinary people with excellent command over their body language. Here are some pointers to help you emulate these confident people and command respect from those around...

“Paralegals and Smartphones”

I'm not saying you should buy a smartphone, but the Indiana Paralegal Association rightly points out the value of quick email replies: "I am willing to go out on a limb with this one, but I have come to the conclusion that smartphones are quickly becoming a requirement for paralegals. Whether we like it or not, we live in a world of invisible fences and constant communication (as one of my...

“27 Tips for Teleconferencing”

Wow, this is a remarkably smart list! Stuff I hadn't even thought about. (Links below are from the original post.): "Whether you call them conference calls or telecons or excruciatingly dull time-wasters, multi-participant phone conversations are as important to most web workers as email. If you can’t meet face to face or arrange video conferencing, the conference call is the next best...

“12 Rules of Client Service”

Found this advice on a very interesting blog, "What About Clients?" "The goal of the 'What About Clients?' 12 Rules is outrageous client service--but the 12 Rules' way of getting there is to align the interests of clients and customers and service providers. They were derived from the 'How To Practice Law' section of our firm's Practice Guide, written for associates and paralegals...