“Manager Minute”: How to Manage a Law Firm

The legal administrator profiled in this article says his "job is to bridge communications between employees":

"…[A]s legal administrator for the Fort Lauderdale bankruptcy law firm of Rice Pugatch Robinson & Schiller PA, Jimmy Allen also ‘wears a lot of hats in this job,’ he said. He is responsible for overseeing payroll, benefits, scheduling, vendors and other day-to-day duties for the firm, while serving as liaison between staff, associates and lawyers.

"Allen joined Rice Pugatch in 2002 as a paralegal and credits his training in the Air Force for his focus and organizational skills. ‘It can be a very high-stress job,’ said Allen, 40, who earned a law degree from St. Thomas University in Miami. One effective way to handle all the firm’s activities, he said, is to be an active listener and make sure the right person is in the right job.

[snip]

"Management lesson learned: Nothing runs on autopilot. No matter how big or how small the project, follow up without micromanaging."