“12 Rules of Client Service”

Found this advice on a very interesting blog, "What About Clients?" "The goal of the 'What About Clients?' 12 Rules is outrageous client service--but the 12 Rules' way of getting there is to align the interests of clients and customers and service providers. They were derived from the 'How To Practice Law' section of our firm's Practice Guide, written for associates and paralegals...

“Everything sucks. Plus I’m a legal secretary!”

Salon magazine's help column answers an amusing & serious career question: "Nov. 3, 2006 | Dear Cary, "I don't know what to do with my life. "No, I don't mean in that midlife-crisis kind of way. Long story short, I am 21 and I live with my boyfriend (27). While this traditionally is not considered wise, I have little choice, being one step away from poverty every day. I am...

10 Tips for Effectively Recruiting a Team

Here's some good advice for getting people to work on a new project: "Many times in your life you will make requests of others: to join a group, committee or team, to perform a task or to assist with a project. This month's question: How do you make the ask? Often the key to getting to 'Yes' involves how you make your request. "Whether you are: building a board of directors forming a...